We prioritize your satisfaction! Unused products in original packaging are eligible for a refund within 14 days of purchase. Unfortunately, we cannot accept returns for used items.
To start a return, contact us at
info@inspiraspark.com.
We will send a return shipping label at your cost, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Items must be mailed back with tracking information.
Once the return is received it will be inspected for use / damage to packaging.
Following the inspection you will receive an email with details of your return:
1. Unused, sellable return items = refund of the item purchase price minus return shipping fee.
2. Used / damaged products / packaging = NO REFUND
3. 25% fee applied = refund of the item purchase minus 25% minus return shipping fee.
Please note that delivery may take up to 10 days depending on your location. International shipping is available but requires clearance for postage.
If our records indicate that your order has been delivered, but you have not received it, please contact your local post office for further assistance. Once the package is marked as delivered, it is out of our hands and we are unable to take further action. Please note that every order shipped from us includes $100 product insurance from the shipping carrier.
For orders to Mexico, please note that the Mexican government imposes high duties, sometimes up to three times the product cost. To explore how we can assist you, please email us at info@inspiraspark.com before placing your order.
Use the Little Balance Box at your own discretion. It has undergone rigorous testing for safety. Do not attempt to replicate it at home.
Inspire Create LLC shall not be liable for any indirect, special, incidental, punitive, or consequential damages, regardless of cause, including negligence, under breach of contract, or otherwise, even if advised of the possibility of such damages.