Frequently Asked Questions

 

FAQ's For Little Balance Box Grow:

Shipping Times & Rates:

Q: How long does shipping take, and what are the rates?

A: Most shipments are sent via UPS Ground, with delivery times ranging from 1 to 10 business days (Monday to Friday).

Q: What should I do if I didn't receive my product but your support team says it's delivered?

A: If our records indicate that your order has been delivered, but you have not received it, please contact your local post office for further assistance. Once a package is marked as delivered, it is out of our hands, and we are unable to take further action. Please note that every order shipped from us includes $100 product insurance from the shipping carrier.

Using the Little Balance Box Grow:

Q: Where can I find educational resources for using the Little Balance Box Grow?

A: You can access various instructional videos on our Youtube Channel covering assembly, introduction to the Little Balance Box Grow, and other educational tips by Dr. Shannon, PT. 

Recommended Age:

Q: At what age can my child start using the Little Balance Box Grow?

A: The Little Balance Box Grow can be introduced as early as 6 months with adult hands-on assistance. Children progress through three stages of development: learning, repetition, and graduate phases.

Materials Used:

Q: What materials are used in the construction of the Little Balance Box Grow?

A: The Little Balance Box Grow is crafted with eco-friendly and recycled aluminum , featuring a polycarbonate clear top, nylon feet, and is BPA and PVC-free.

Assembly & Cleaning:

Q: How easy is it to assemble the Little Balance Box Grow, and how should I clean it?

A: Assembly is quick and straightforward, typically taking about 5 minutes. Click Here to Watch Easy Assembly Instructions; For cleaning, use a gentle, non-toxic cleaner/disinfectant.

International Shipping:

Q: Do you ship internationally?

A: Yes, we do offer worldwide shipping. However, please note that you will be responsible for covering the duties and shipping costs.

Product Usage:

Q: Can the Little Balance Box Grow be used outdoors?

A: No, the Little Balance Box Grow is designed for indoor use only, on level surfaces. Outdoor use is not recommended.

Product Safety:

Q: Is the Little Balance Box Grow safe for my child to use?

A: Yes, the Little Balance Box Grow has undergone extensive safety testing by accredited labs. However, adult supervision is recommended, especially during the early stages of use.

Product Differentiation:

Q: What sets the Little Balance Box Grow apart from other similar products on the market?

A: Unlike traditional push toys, the Little Balance Box Grow allows for natural transitions from kneeling to standing. Its adjustable, ergonomic design, stable base, and clear top surface offer unique benefits for your child's development.

Additional Features:

Q: What are the white booties included with the Little Balance Box Grow?

A: The white booties, made of silicone, provide additional traction for new walkers or on high-gloss floor surfaces.

Instructional Resources:

Q: How can I learn more about introducing the Little Balance Box Grow to my child?

A: Visit our YouTube Channel for instructional videos by Dr. Shannon Davis, PT, DPT, covering various aspects of using the Little Balance Box Grow.

FAQ's For Hativity:

Using Hativity:

Q: Where can I find educational resources for using Hativity?

A: You can access various instructional videos on our Youtube Channel covering assembly, introducing Hativity to your child, and other educational tips by Dr. Shannon, PT.

Recommended Age:

Q: What age group is Hativity designed for?

A: Hativity is suitable for children ages 3 and up!

Materials Used:

Q: What material is Hativity made from?

A: Hativity is crafted from 100% Nylon!

Sun Safety Guide:

Discover essential tips to safeguard your child from the sun's harmful rays!

Children, especially during summer, spend ample time outdoors. Sunburn, a visible reaction to ultraviolet (UV) radiation, poses risks, especially for fair-skinned or mole-prone individuals with a family history of skin cancer.

Exposure to UV rays during daily activities, particularly from 10:00 a.m to 4:00 p.m, causes significant damage. Cloudy days don't offer full protection; up to 80% of UV rays penetrate clouds.

Follow the A, B, Cs for sunburn prevention by The American Academy of Dermatology:

Away: Avoid midday sun exposure, the most damaging period. Block: Apply SPF 30+ sunscreen 30 minutes before sun exposure and reapply frequently. For infants under 6 months, keep them out of direct sunlight. Cover-up: Utilize protective clothing with a tight weave, hats, sunglasses, and avoid direct sunlight for infants.

For clothing recommendations, ensure:

  • Ultraviolet protection factor (UPF) of 30 or higher.
  • Acceptable test results as per industry standards.
  • Hats with a minimum 3” brim or bill and a permanently attached drape for infants.

References: